Frequently Asked Questions
Does your property have on-site maintenance?
An item in a resident's unit needs repair. How do they get help?
Completing a Maintenance Request on their resident portal.
What happens if a resident is locked out of their apartment?
They can call the office phone number.
What maintenance is a resident responsible for? (i.e. changing fire alarm battery/changing lightbulbs/etc.)
Maintenance is responsible for everything except for resident consumables.
Does your property offer on-site parking?
Is your property parking free or paid?
Is your property pet-friendly?
Do you offer furnished units?
Am I required to purchase renter's insurance?
Is your property smoke-friendly?
How long does it take for an application to be approved?
What are my options for paying my rent?
Online, check, or money order.
Which utilities are included in my rent?
Water, sewage, & garbage.